Our data center

Our data center is strategically placed in the center of Sofia. It’s located on the cross path of many Bulgarian and international internet services providers. The facility is designed to be Tier3+ colocation. Our Network Operations Center (NOC) is actively monitoring all environmental and technical parameters in real time. Our support team is available around the clock, 24 hours and 7 days per week. The data center is certified with ISO 9001:2008 Quality Management System; ISO 27001:2013 Information Security System and PCI DSS. Since the facility is class Tier 3 datacenter we have vast redundancy such as 2 power transformers, 4 power generators, 6 groups of UPS devices, also our internet access is secured by world’s best internet service providers.

Technical information

  • Redundant support system

  • Class A main power supply

  • All racks are with individual locks

  • Various footprint sizes

  • Customizable secure private cages

  • Diverse Meet-Me rooms (MMR)

  • Redundant (N+1) Air Conditioning System with hot-and-cold Row configuration

  • Redundant cable entries from parallel streets
  • 4 (A, B, C, D) alternative power generators with total power of 3.2 MW

  • 2 substations – each of which producing 1.2 MW

  • Emerson (N+1) appliance for temperature control

  • Siemens Cerberus – VESDA

  • FM200 and IG-55 – fire extinguishing agent

  • Leak detection system

  • Video surveillance and RFID card access

  • Power lines running under the floor (raised floor)

  • Online monitoring for power consummation

  • 6 groups independent (N+1), A , B, C, D UPS 220V AC power lines

  • 4 groups independent (N+1), A , B, C, D UPS 48V DC power lines

  • Over 80 tons of UPS batteries

  • Internal cable lines

  • High security – racks and cages with locks

  • Duplication of all systems

  • Individual power measurement

  • Cable routes come from two entrances of the building with a distance more than 50 meters from two parallel streets

  • Load of plates – 1000kg/m2

  • 60cm raised flooring

Our services

  • 24x7x365 monitoring and support center (MSC)

  • 24x7x365 access to your appliance

  • 24x7x365 remote Hands & Eyes service

  • 24x7x365 video surveillance and physical security

  • BMS system for real time monitoring

  • Private parking and ramp for loading / unloading

  • Customer service and support team working according to the best world practices

  • Perfect service track

  • Our data center is ready to meet the highest standards

  • We are ready to satisfy your needs

  • Multi-layer security including finger prints, PIN and RFID cards

Your equipment will be secure at out facility and you will be able to benefit from the following services

  • We are using the most reliable underground optical rings

  • Fully functional data center

  • ISO 9001: 2008 (Quality management) – We are the first data center in Bulgaria that is certified with ISO 9001: 2008. The subject of this certificate are the process for creation and verification of our products and services. Earning this certificate shows the presence of effective systems for quality management, which is being audited by independent 3rd party on regular basis

  • ISO 27001: 2013 (information security management system) – – We are the first data center in Bulgaria that is certified with ISO 27001: 2013. The subject of this certificate are the requirements for creating, implementing, using, monitoring, overview, support and improving of the information security in the lines of the business risks that companies are facing. After gaining the information security management system we are able to provide you with the best practices for security checks and protection of your resources. In April 2015 we have renewed our certification to its latest version ISO 27001: 2013

  • PCI DSS – PCI Standard Data Security . This standard is set by ISO, with the main purpose of guarantee secure card payment, to help control and minimize the risk of fraud transaction and compromising confidential information.

Colocation features

  • Tower Server/Desktop PC

  • Unit(s) in shared Rack

  • ¼ Private Rack

  • ½ Private Rack

  • Private Rack(s)

  • Footprint(s)

  • Private Cage(s)

  • Private Suite(s)

  • Antenna(s) field/Roof-top equipment colocation

Hands and eyes services

  • Restarting of equipment

  • Switch cabling

  • Switch powering on / off

  • Patch cables measuring

  • Light monitoring

  • And much more

Features Up time
Single power line 99,997 %
Redundant power supply A+B 99,99999 %
Temperature 20±2 ˚C
Air humidity 50±10 %
Access 24х7х365 hours
Response time 60 minutes